Master of Science in Healthcare Quality Program MSc(HQ)

New Aug 2012

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Master of Science in Healthcare Quality Program.

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Sponsored by: Faculty of Health Sciences, School of Nursing and Department of Anesthesiology and Perioperative Medicine

Faculty of Law, Faculty of Engineering and Applied Science, School of Business and School of Policy Studies

Please find information for the CPSI Patient Safety Education Program -
Canada as run by the Master of Science in Healthcare Quality program
to be held on August 7-8th, 2014 at Queen's University ( Info pack ,Flyer )

Quality

Quality care should be the cornerstone of our healthcare system: safe, effective, patient-centered, timely, efficient and equitable. Through paradigm shifts, innovation, effective design change, and cooperation between professionals, quality in healthcare can be improved in Canada and throughout the world.

Program Details

The Master of Science in Healthcare Quality MSc(HQ) is a brand new, exciting program which is the first of its kind, specializing in linking theory and practice in quality, risk, and safety in healthcare. We offer interdisciplinary courses, led by leaders in their fields, valuable international experience and convenient distance learning. Unparalleled in its scope, the new Master of Science in Healthcare Quality is the only program in Canada to address the growing need for interactions across disciplines, professions and communities. Join us on the forefront of improving healthcare quality, risk, and safety in Canada and worldwide. We promote, innovate and disseminate the theoretical and practical core concepts about quality, risk, and safety in healthcare. In the Master of Science in Healthcare Quality program MSc(HQ), you will engage in study and application that will enhance your understanding of quality improvement, and risk reduction, as well as, give you the ability to promote safety within the healthcare system. You will learn how to systematically examine, evaluate and measure current tools and approaches for system improvements.

Requirements

The interdisciplinary nature of this program will lend itself well to the interest of a great number of students. This rich and exciting program will enable young professionals wanting to further their careers, or mid to senior level executives looking to have a greater grasp on safety, quality and risk in healthcare. You may be well suited to taking this program if you are:
· A lawyer
· An engineer
· A business professional
· A healthcare professional
· A professional administrator
· A policy advisor
Or if you have an interest in learning more about healthcare quality, risk and safety in a professional capacity

The program is to be offered via online technology and will use both synchronous and asynchronous encounters. The planned delivery modes will require the students to demonstrate initiative, personal responsibility and accountability for their learning at a distance. The face-to- face encounters at Queen's will reinforce the depth of discussion and discourse expected at the Master's level. Online modules will be constructed to encourage the use of critical analysis, as well as the application of new knowledge, through weekly readings and assignments. A major strength of the program of study is the planned interdisciplinary teaching across cognate disciplines; such teaching will highlight for students the contributions of other interpretations, methods and disciplines in study of healthcare quality, risk and safety.

Risk

Risk is inevitable in almost every activity. Knowing how to manage these associated risks is a priority. Theoretical and practical application in communication, teamwork, organizational learning, reporting and analysis of systems are just some of the ways we can manage risk, preventing the normalization of deviance.

Program Details

This part time, two year program consists of seven required courses, plus a project. Courses include:
1) Introduction to Quality, Risk and Safety;
2) Process Improvement in Healthcare;
3) Research and Evaluation Methods to Assess Quality, Risk & Safety;
4) Law, Risk and Healthcare;
5) Organizational Behaviour in Healthcare;
6) Human Factors in Safety;
7) Public Policy, Politics, and Quality Healthcare;
8) Project in Healthcare Quality.
An elective course, International Perspectives on Quality Risk and Safety, will also be offered.The Master of Science in Healthcare Quality degree program will be delivered on a part time basis over two years by an interdisciplinary team from the Faculties of Health Science, Law, and Engineering as well as the Schools of Business and Policy Studies at Queen's University. The interdisciplinary team of experts in the areas of quality, risk and safety will provide learners with a unique opportunity to link theoretical foundations with practical application.

Requirements

The specific program objectives are to prepare graduates who will:
1. Promote, innovate and disseminate, in theory and in practice, the discipline of Quality, Risk and Safety in Healthcare.
2. Engage in research that will enhance quality improvement, risk reduction and promote safety within the healthcare system.
3. Systematically examine, evaluate and measure current tools and approaches for system improvements.
4. Assume leadership roles in their organizations to ensure the patient safety mandate is fulfilled.

Requirements

Use of web-based platforms will increase accessibility to a greater number of potential students and high-speed Internet capabilities are increasingly available in most regions of North America. Selected software will be compatible with both PC and Macintosh computers. To accommodate working healthcare professionals, the program was designed to be delivered over two years.

Safety

Utilizing innovative and cutting edge practices in change management and healthcare safety, our students will assume leadership roles in their organization, ensuring patient safety mandates are fulfilled.

Program Details

There will be two, one week face-to- face encounters at Queen's which will reinforce the depth of discussion and discourse expected at the Master's level. Further, these face to face sessions will provide learners the opportunity to interact with faculty, colleagues and staff, to have lectures and seminars using simulation exercises, and to receive on-site assistance and guidance with their final project. Additionally, students will have the opportunity to participate in an elective (HQRS 843) which will be offered over an intensive one-week session in the United Kingdom. The remainder of the program will be a combination of synchronous and asynchronous study using web technology that will allow students to further their education while continuing in their careers. Online modules will be constructed to encourage the use of critical analysis, as well as the application of new knowledge, through weekly readings and assignments. This synchronous component will be facilitated with the use of computer software that allows for live, virtual classes (e.g., Desire 2 Learn; Adobe Connect). Selected software will be compatible with both PC and Macintosh computers

Requirements

Admission standards reflect the admission requirements of the School of Graduate Studies http://www.queensu.ca/calendars/sgsr/
Academic_Qualifications_for
_Admission.html and the specific requirements of the MSc(HQ) in Healthcare Quality, which are:
1. Graduation with a minimum of a second class standing from an accredited, baccalaureate granting University;
2. A baccalaureate degree in a healthcare discipline, law, business, engineering, or policy studies is preferred;
3. Undergraduate courses in statistics or an equivalent course that demonstrates your understanding of statistical concepts,evidence of an understanding of research methodology and or quality improvement experience; and,
4. A statement of interest in the program is requested to match the applicant's academic and work background with the objectives of the program

The synchronous components will be facilitated with the use of computer software that allows for live, virtual classes (e.g., Elluminate® or Adobe® Connect™). There will be on-site intensive components in both Canada and Europe that will provide learners the opportunity to work face- to-face, have lectures and seminars using simulation exercises, and receive on-site assistance and guidance with their final project.

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© 2012-2014 • Queens University Masters Program MSc(HQ)
Copyright © Queens University Kingston, Ontario, Canada. K7L 3N6. 613.533.2000
Updated June 18 2014

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Q: How much is tuition?

A: Tuition is $13,000 per year, plus $3000 in additional fees. If the one week intensive session in the UK is chosen as an elective, then there are additional fees.

Q: Do I really need to have taken an undergrad course in statistics?

A: Yes. A course in statistics at the undergraduate level, or an equivalent course that demonstrates your understanding of statistical concepts, is a requirement of admission.

Q: Is there any way I can just take one course at a time, rather than enrol in the whole degree?

A: The Master of Healthcare Quality is a part time degree. This means that students will only carry one to two courses at a time. Students must enrol in the full program and cannot take individual courses outside of the degree. .

Q: How much time should I devote per week to each course, outside of class hours?

A: On average, students can spend anywhere from 9-15 hours per week per course outside of class hours. .

Q: Is there anything else besides the letter of interest that I need to submit with my online application?

A: Along with your application and statement of interest, perspective students must submit 2 signed and sealed copies of their official transcripts from each post-secondary institution they attended, as well as two academic reference letters (perspective students who have been out of school for 5 years or more may submit two professional references from superiors or supervisors. References from colleagues or subordinates will not be accepted.). Applicants will also need to submit a current resume or C.V.



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HQRS 842:

Year 1 Winter

Research and Evaluation Methods to Assess Quality, Risk and Safety

Calendar Entry: HQRS 842* (3 cr):
The course prepares students to advance safety science knowledge through independent research using quantitative and qualitative methods, including topics in advanced research design, data management, measurement and analysis techniques. Students are expected to generate a research proposal suitable for their culminating project.

Core Faculty:

Dr Elizabeth VanDenKerkhof »

Dr Elizabeth VanDenKerkhof

Dr. Elizabeth VanDenKerkhof, a Professor in Nursing and Anesthesiology at Queen's, holds a BScN (Ottawa), an MSc in Epidemiology and Community Health (Queen's) and a Doctorate in Public Health (Johns Hopkins). She holds a career scientist award from CIHR and the Ontario Women's Health Council. She is a Senior Scientist in the Practice and Research in Nursing (PRN) Group at Queen's. Dr. VanDenKerkhof's research focuses on complex chronic conditions from a patient-oriented perspective, with a particular emphasis on chronic pain, as well as the implementation and evaluation of innovative technology at the point of care for research and clinical purposes.


Dr Dana Edge »

Dr Dana Edge

Appointed in August 2007 to Queen's University, Dana previously taught in the nursing programs at the University of Calgary, the University of Northern British Columbia, and Memorial University of Newfoundland. Dana's education includes a MSN in primary care from the University of North Carolina at Chapel Hill and a doctorate in epidemiology from the University of Toronto. She has practiced nursing in six jurisdictions in North America, including Alaska and Labrador. Dana is currently the Graduate Coordinator in the School of Nursing, and her ongoing research interests include rural health, patient safety in educational settings, cancer and occupational epidemiology, population health, and primary care.


Dr Rosemary Wilson »

Dr Rosemary Wilson

Rosemary A. Wilson RN(EC) (HBScN, Lakehead, MN/NP Dalhousie, PhD, Toronto) is an Assistant Professor in the School of Nursing, Queen's University and Nurse Practitioner, Pain Management, Kingston General Hospital. She is a Deputy Director/SEOHSC Liaison for the Queen's Joanna Briggs Collaboration. Her research program centres on safeguarding patients and families who experience or who are at risk for experiencing adverse symptoms, in particular acute or chronic pain, and has done collaborative research in the use of bedside technology has resulted in practice and resource allocation change locally and nationally with respect to the use of innovative communication and documentation systems.


Dr Joan Almost»

Dr Joan Almost

Joan Almost, RN, PhD, is an Assistant Professor in the School of Nursing, Faculty of Health Sciences at Queen's University. Her research program focuses on understanding factors that contribute to quality workplace relationships, the impact of these relationships on nurse and patient safety, and the development of strategies to improve workplace relationships. She is also currently examining the work environment of correctional nurses and developing an educational intervention for nurses working in provincial correctional settings in Ontario.



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    HQRS 841:

    Year 1 Fall

    Process Improvement in Health Care

    Calendar Entry: HQRS 841* (3 cr):
    This course offers the student a solid foundation in the current methods of process improvement in healthcare settings by incorporating best practices for process definition, value stream mapping and performance measurement in the course. Root cause analysis, hypothesis testing methods, and design of experiments (DOE) and other related analytical methods will be taught using relevant examples from different healthcare settings. Students will have the skills necessary to evaluate impact of their process improvement activities and be able to undertake ever increasingly complex improvement activities.

    Core Faculty:

    Dr Dick Zoutman »

    Dr Dick Zoutman

    Dr. Zoutman is Professor in the Divisions of Medical Microbiology and Infectious Diseases Division at Queen's University. Dr. Zoutman is also a Professor of Pathology & Molecular Medicine, of Community Health & Epidemiology, and of Medicine at Queen's University. A primary focus of his investigative work has been the use of modern Quality improvement methods in the prevention and control of healthcare associated infections as well as new sterilization and disinfection methods. He is past Physician-Director of the Board of the Community and Hospital Infection Control Association of Canada having served for 12 years and is an Honorary Member of CHICA Canada. During the 2003 outbreak of SARS in Toronto Dr. Zoutman chaired the Ontario SARS Scientific Advisory Committee responsible for advising the Ontario Government on management strategies of the SARS outbreak. As of 2004 Dr. Zoutman was appointed Co-Chair of the Ontario Provincial Infectious Diseases Advisory Committee. Dr. Zoutman has his Black Belt in Lean and Six Sigma for Health Care. Dr. Zoutman has recently assumed the role of Chief of Staff at Quinte Healthcare Corporation.




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    HQRS 840:

    Year 1 First Week Intensive (August)

    Introduction to Quality, Risk and Safety

    Calendar Entry: HQRS 840* (3 cr):
    The course provides a comprehensive introduction of the historical, current and future state of quality, risk and safety. The developments of quality and safety research will be examined via the exploration of system enhancement, theoretical frameworks and tools for measuring system improvements.

    Core Faculty:

    Dr Kim Sears »

    Kim Sears RN, PhD

    Dr. Sears is an Assistant Professor in the School of Nursing at Queens University. She is a co-director of the Master of Science in Healthcare Quality program MSc(HQ) and the Deputy Director/Patient Safety in the Queen's Joanna Briggs Collaboration. Her research program is centered on patient safety and quality of care. She completed a Doctor of Philosophy in Nursing from the University of Toronto in 2009. Building upon her doctoral thesis which explored the relationship of the nursing work environment on the safe administration of medications for hospitalized children across Canada, she is interested in promoting safe medication delivery for children and adults in both the community and hospital settings. To focus on this goal Kim was awarded a CIHR/CHSRF Postdoctoral Fellowship which she accomplished at Dalhousie University.

    Dr Veronique Briggs »

    Dr Veronique Briggs

    My name is Veronique (Vero) Briggs. I graduated from the University of Nancy, Faculty of Pharmacy in France with a doctorate of Pharmacy degree then completed a two year hospital pharmacy residency program in Strasbourg before moving to Canada. I am currently Pharmacy co-director at the Kingston General and the Hotel Dieu Hospitals. I am responsible for clinical Pharmacy practice leading a team of over thirty pharmacists, pharmacy students, interns and residents. I have a strong interest in medication safety. I chair the HDH/KGH Medication Safety Working Group, an interdisciplinary collaborative group dedicated to promoting, safe, efficient, and effective medication-use processes and practices .

    Dr David Goldstein»

    Dr David Goldstein

    Dr. Goldstein is an associate professor in the Departments of Anesthesiology and Perioperative Medicine and Surgery at Queens University in Kingston. He also holds the position of President of the Medical Staff in Kingston General and Hotel Dieu hospitals. Dr. Goldstein is originally from Sydney, Nova Scotia. He graduated from the Royal College of Surgeons in Ireland. He completed his internship in the Maritimes at Dalhousie University, his Anesthesiology residency at Queens and Trauma/Acute Pain specialty training at the University of Maryland, R. Adams Cowley Shock Trauma Center. He holds two Masters Degrees, one in Community Health from Dalhousie University and most recently, Human Factors and Patient Safety from the School of Aviation, Lund University, Sweden. His interests include the impact health care executives' patient safety attitudes, beliefs and behaviors have on organizational patient safety culture and the incidence of events resulting in patient harm and, how portable wireless computer systems can be leveraged to improve patient safety. He has been awarded an Executive Training for Research Applications (EXTRA) Research Fellowship from the Canadian Health Services Foundation, for his research on the adoption barriers for wireless portable computing in the treatment of acute pain and continues to study methods to predict physicians' behavior around adoption of technology and patient safety. Dr. Goldstein has been a successful researcher, teacher and medical director of the Acute Pain Management Service at Kingston General Hospital, the Patient Safety Program, for the Kingston General, Hotel Dieu Hospitals and the Queens University Faculty of Health Sciences and the Medical Director for Information Technology for Kingston General and Hotel Dieu hospitals. Dr. Goldstein has been acknowledged for completion of the Patient Safety Education Program from the Canadian Patient Safety Institute. He is the medical lead for the new Queens University Masters In Quality, Risk and Safety.




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    HQRS 843:

    Year 1 Elective Summer Intensive week (June)

    International Perspectives on Quality, Risk & Safety

    Calendar Entry: HQRS 843 (3 cr):
    This one-week intensive elective course in the U.K. provides a comparative analysis of issues and advances in healthcare quality, risk and safety in various countries and health care systems. Critical analysis of varying structural and procedural factors affecting healthcare outcomes will be the focus of the course.

    Core Faculty:

    Dr David Goldstein»

    Dr David Goldstein

    Dr. Goldstein is an associate professor in the Departments of Anesthesiology and Perioperative Medicine and Surgery at Queens University in Kingston. He also holds the position of President of the Medical Staff in Kingston General and Hotel Dieu hospitals. Dr. Goldstein is originally from Sydney, Nova Scotia. He graduated from the Royal College of Surgeons in Ireland. He completed his internship in the Maritimes at Dalhousie University, his Anesthesiology residency at Queens and Trauma/Acute Pain specialty training at the University of Maryland, R. Adams Cowley Shock Trauma Center. He holds two Masters Degrees, one in Community Health from Dalhousie University and most recently, Human Factors and Patient Safety from the School of Aviation, Lund University, Sweden. His interests include the impact health care executives' patient safety attitudes, beliefs and behaviors have on organizational patient safety culture and the incidence of events resulting in patient harm and, how portable wireless computer systems can be leveraged to improve patient safety. He has been awarded an Executive Training for Research Applications (EXTRA) Research Fellowship from the Canadian Health Services Foundation, for his research on the adoption barriers for wireless portable computing in the treatment of acute pain and continues to study methods to predict physicians' behavior around adoption of technology and patient safety. Dr. Goldstein has been a successful researcher, teacher and medical director of the Acute Pain Management Service at Kingston General Hospital, the Patient Safety Program, for the Kingston General, Hotel Dieu Hospitals and the Queens University Faculty of Health Sciences and the Medical Director for Information Technology for Kingston General and Hotel Dieu hospitals. Dr. Goldstein has been acknowledged for completion of the Patient Safety Education Program from the Canadian Patient Safety Institute. He is the medical lead for the new Queens University Masters In Quality, Risk and Safety.

    Dr Kim Sears »

    Dr Kim Sears

    Dr. Sears is an Assistant Professor in the School of Nursing at Queens University. She is a co-director of the Master of Science in Healthcare Quality program MSc(HQ) and the Deputy Director/Patient Safety in the Queen's Joanna Briggs Collaboration. Her research program is centered on patient safety and quality of care. She completed a Doctor of Philosophy in Nursing from the University of Toronto in 2009. Building upon her doctoral thesis which explored the relationship of the nursing work environment on the safe administration of medications for hospitalized children across Canada, she is interested in promoting safe medication delivery for children and adults in both the community and hospital settings. To focus on this goal Kim was awarded a CIHR/CHSRF Postdoctoral Fellowship which she accomplished at Dalhousie University.




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    HQRS 844:

    Year 2 Fall

    Law, Risk and Healthcare

    Calendar Entry: HQRS 844* (3 cr):
    The intersection of areas of law, risk, and healthcare that create specific and unique complexities for a variety of professionals is explored in this course. Topics include accident law, civil litigation, insurance and risk management; the course concentrates on the intersections of these areas to synthesize both a coherent system of redress and a risk and safety conscious system for organizing social behaviour.

    Core Faculty:

    Professor Patricia Peppin »

    Professor Patricia Peppin

    Patricia Peppin, B.A.(Hons.), M.A., LL.B. (Queen's University) is Professor of Law at Queen's University. After being called to the Bar of Ontario in 1982, she worked in the Ontario Government on guardianship law reform and deinstitutionalization. Since 1987, she has taught in the fields of health law, torts, and public health law in the Faculty of Law, been director of the Law program in the School of Medicine since 1991, and held a cross-appointment to the Family Medicine Department. Professor Peppin's current research focuses on drug advertising's creation of selective perceptions of drugs and medical relationships, inequities in clinical trials, and the impact of laws on women's health. She has written recently about vaccines, drug product litigation from a feminist perspective, and off-label uses.

    Professor Erik Knutsen »

    Professor Erik Knutsen

    Erik S. Knutsen (LL.B., Osgoode, LL.M., Harvard) is Associate Professor at the Faculty of Law, Queen's University. His areas of academic interest include tort, insurance, and the civil litigation system. In addition to authoring articles on those subjects, he is a co-author of casebooks on Canadian civil litigation and American insurance law. Professor Knutsen has twice earned the faculty teaching award at Queens. He was previously a Visiting Assistant Professor at Florida State University College of Law, where he also earned a teaching award. He is a member of the Law Commission of Ontario's Research Advisory Board. He has practiced tort and insurance litigation in Toronto, Thunder Bay, and New York.

    Professor Lynne Hanson »

    Professor Lynne Hanson

    Professor Lynne Hanson, Faculty of Law, Queen's University, Kingston, ON LL.B., Osgoode Hall Law School, M.A. (Political Studies) and LL.M, Queen's University Lynne Hanson has taught at Queen's Faculty of Law for the past 21 years in the areas of torts, mental health law, and equality. She has published on the rules of evidence, institutional liability for education abroad, and feminist jurisprudence. Prof. Hanson is cross-appointed in Gender Studies at Queen's University, and teaches Health Law at Queen's School of Medicine as well. Her current research focuses on capacity assessments and access to treatment.


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    HQRS 845:

    Year 2 Winter

    Organizational Behaviour in Healthcare

    Calendar Entry: HQRS 845* (3 cr):
    This course introduces students to fundamental organizational behaviour concepts and theories and their use in healthcare settings. Behavioural and organizational dynamics within and beyond organizational boundaries are explored and analyzed. Fundamentals and skills to analyze, manage and change organizational dynamics in healthcare services are addressed.

    Core Faculty:

    Dr Wenjue Knutsen »

    Dr Wenjue Knutsen

    Wenjue Knutsen holds a joint appointment with Queen's School of Business and School of Policy Studies at Queen's University. Dr. Knutsen's research and teaching interests are nonprofit management, organizational theory, public management, and public policy. Her recent work has appeared in peer-reviewed academic journals such as Administration & Society, Nonprofit and Voluntary Sector Quarterly, and Politics &Policy. Currently, Dr. Knutsen is conducting research exploring the hybridity and competing institutional logics of nonprofit organizations. Dr. Knutsen has received funding from SSHRC and the Monieson Center at Queen's School of Business to support her ongoing research activities.

    Dr James M Nyce »

    Dr James M Nyce

    James M.Nyce received his PhD from Brown University in 1987. Nyce, a cultural anthropologist, is associate professor at Ball State University (Muncie, IN, USA). Adocent (ininformation science) at Linköping University, Sweden, Nyce is also there a CRiSIM Senior Partner/Principal, see https://www.imh.liu.se/samhallsmedicin/socialmedicin/crisim?l=sv He is also adjunct associate professor at the Department of Radiology, Indiana University School of Medicine, Indianapolis and has been visiting professor in military technology at the Swedish National Defence College 1998-2000 and 2005 to 2011.

    Dr Julian Barling »

    Dr Julian Barling




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    HQRS 846:

    Year 2 Winter Intensive (January)

    Human Factors in Healthcare

    Calendar Entry: HQRS 846* (3 cr):
    Human Factors as a discipline researches and provides information about human behavior, abilities, limitations, and relationship to the work environment (physical, organizational, cultural), and applies it to the design of safer and more effective tools, machines, systems, tasks, jobs, and environments. This course will cover the main human factors (e.g., perception, stress, workload, fatigue, etc.) that play a role in various healthcare contexts and can have a critical impact of the outcomes (e.g., care success, patient safety, job satisfaction, etc.). Approaches to apply the understanding of human factors to the design of the work environment will also be covered.
    The goals of this course are to provide an understanding of the role of Human Factors in healthcare. Learners will examine in depth the interrelationship of people and the tools and equipment they use in healthcare and the environment in which they work. Examples of case studies will be utilized from healthcare and aviation, transport and industry safety.

    Core Faculty:

    Dr Avi Parush »

    Dr Avi Parush

    Healthcare is Dr. Avi Parush's main research focus, building on his longstanding passion for understanding and improving the relationship between people and technology. With an academic background in cognitive experimental psychology, he devoted his professional human factors career to influencing the design of workplaces and tools people use in order to make their lives easier, safer and more beneficial. With his professional background in the design of workplaces, tools, and processes, Dr. Parush currently devotes his research to people and technology in healthcare; with the objective of reducing medical errors, increasing patient safety, and improving quality of care.


    Dr David Goldstein »

    Dr David Goldstein

    Dr. Goldstein is an associate professor in the Departments of Anesthesiology and Perioperative Medicine and Surgery at Queens University in Kingston. He also holds the position of President of the Medical Staff in Kingston General and Hotel Dieu hospitals. Dr. Goldstein is originally from Sydney, Nova Scotia. He graduated from the Royal College of Surgeons in Ireland. He completed his internship in the Maritimes at Dalhousie University, his Anesthesiology residency at Queens and Trauma/Acute Pain specialty training at the University of Maryland, R. Adams Cowley Shock Trauma Center. He holds two Masters Degrees, one in Community Health from Dalhousie University and most recently, Human Factors and Patient Safety from the School of Aviation, Lund University, Sweden. His interests include the impact health care executives' patient safety attitudes, beliefs and behaviors have on organizational patient safety culture and the incidence of events resulting in patient harm and, how portable wireless computer systems can be leveraged to improve patient safety. He has been awarded an Executive Training for Research Applications (EXTRA) Research Fellowship from the Canadian Health Services Foundation, for his research on the adoption barriers for wireless portable computing in the treatment of acute pain and continues to study methods to predict physicians' behavior around adoption of technology and patient safety. Dr. Goldstein has been a successful researcher, teacher and medical director of the Acute Pain Management Service at Kingston General Hospital, the Patient Safety Program, for the Kingston General, Hotel Dieu Hospitals and the Queens University Faculty of Health Sciences and the Medical Director for Information Technology for Kingston General and Hotel Dieu hospitals. Dr. Goldstein has been acknowledged for completion of the Patient Safety Education Program from the Canadian Patient Safety Institute. He is the medical lead for the new Queens University Masters In Quality, Risk and Safety.

    Dr Roy Ilan »

    Dr Roy Ilan

    Dr. Ilan, Assistant Professor of Medicine, Queen's University, is an Internal Medicine and Critical Care physician at Kingston General Hospital, Kingston, Ontario. He holds a Master's degree in Clinical Epidemiology from the Department of Health Policy, Management and Evaluation, University of Toronto. His research has focused on implementation of evidence-based practices; reporting of safety events; and handoff communication. Dr. Ilan attended the first Canadian Patient Safety Officers Course in 2007. He serves as the patient safety officer for the Critical Care Program at Kingston General Hospital. Dr. Ilan serves as a Master Facilitator for the Patient Safety Education Program, Canada.




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    HQRS 847:

    Year 2 Summer Session (July-August)

    Public Policy, Politics, and Quality Healthcare

    Calendar Entry: HQRS 847* (3 cr):
    The course examines concepts in the policy process, including policy development, analysis and implementation, as they relate to quality in health care both on a national and international level. Discussion will focus on contemporary issues of quality in health care with an examination of the political process, research-policy linkages, the role of the organized professions, the bureaucracy, politicians, the media and health care organizations

    Core Faculty:

    Dr Kim Sears »

    Dr Kim Sears

    Dr. Sears is an Assistant Professor in the School of Nursing at Queens University. She is a co-director of the Master of Science in Healthcare Quality program MSc(HQ) and the Deputy Director/Patient Safety in the Queen's Joanna Briggs Collaboration. Her research program is centered on patient safety and quality of care. She completed a Doctor of Philosophy in Nursing from the University of Toronto in 2009. Building upon her doctoral thesis which explored the relationship of the nursing work environment on the safe administration of medications for hospitalized children across Canada, she is interested in promoting safe medication delivery for children and adults in both the community and hospital settings. To focus on this goal Kim was awarded a CIHR/CHSRF Postdoctoral Fellowship which she accomplished at Dalhousie University.

    Dr Kevin Woo »

    Dr Kevin Woo

    Dr. Kevin Woo is an Assistant Professor at Queen's University, School of Nursing in Kingston, Ontario. Dr. Woo is recognized as a national expert in wound care and has served on the expert panel to develop the Best Practice Guideline for the Management of Stage 1 to 4 Pressure Ulcers with the Registered Nurses Association of Ontario. His research program is focused on linking wound-associated pain to wound healing, building models to explain the relationships between psychological stress and clinical outcomes in people with chronic wounds, and evaluating safety concerns in relation to management of leg ulcer with co-existing circulation problems. Recently, he participates in a research project using national databases to evaluate pressure ulcer as a quality indicator.




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    HQRS 898:

    Year 1 Year 2

    Project in Healthcare Quality

    Calendar Entry: HQRS 898* (3 cr):
    The focus of this course is on the scholarship of integration, implementation, and application. Students will develop research skills to rigorously search for evidence on a clearly defined question, conduct a project, and present findings orally and in a major paper. The course will be guided by a faculty member at Queen's University and or a mentor based in practice. Students will identify their project by the end of the first year so that if ethical and administrative approvals are required there will be plenty of time to complete the project by the end of the program.

    Co-ordinator:

    Dr C Godfrey »

    Dr C Godfrey

    Christina Godfrey, RN, PhD is the Deputy Director and Methodologist of the Queen's Joanna Briggs Collaboration, Queen's University. Specializing in the methodology of synthesis and integrative research, Christina is co-author of several systematic and scoping reviews (both Cochrane –EPOC group and the Joanna Briggs Institute). Christina is currently teaching integrative research methodology at the graduate level in her role as assistant professor, Queen's University School of Nursing.

    Dr Jenny Medves »

    Dr Jenny Medves

    Dr. Jennifer Medves is the Director of the School of Nursing and Vice-Dean Faculty of Health Sciences. Her research program Nursing in Healthy Rural Workplaces has a main focus on quality healthcare that enhances care, reduces episodes of patient safety incidences, and improves the healthcare environment for practitioners and Canadians. Dr Medves will be teaching and supervising in HQRS 898.

    Dr Joel Parlow »

    Dr Joel Parlow

    Dr. Joel Parlow is Professor and Head, Department of Anesthesiology and Perioperative Medicine, Queen's University, and Professor in the Department of Biomedical and Molecular Sciences. Dr. Parlow graduated in Medicine from the University of Toronto, and subsequently completed an internship at McGill University and Anesthesiology residency at Queen's University. He completed a Master's degree in Pharmacology and Therapeutics, and a clinical research fellowship in cardiovascular anesthesia in Lyon, France. Dr. Parlow sits on numerous committees within the Kingston hospitals, the Faculty of Health Sciences, and the Southeastern Academic Medical Organization, as well as on the Executives of the Association of Canadian University Departments of Anesthesiology and the International Education Foundation of the Canadian Anesthesiologists' Society. His interests lie in perioperative clinical research, medicolegal implications of perioperative care and international education in Anesthesiology.

    Professor Erik Knutsen »

    Professor Erik Knutsen

    Erik S. Knutsen (LL.B., Osgoode, LL.M., Harvard) is Associate Professor at the Faculty of Law, Queen's University. His areas of academic interest include tort, insurance, and the civil litigation system. In addition to authoring articles on those subjects, he is a co-author of casebooks on Canadian civil litigation and American insurance law. Professor Knutsen has twice earned the faculty teaching award at Queens. He was previously a Visiting Assistant Professor at Florida State University College of Law, where he also earned a teaching award. He is a member of the Law Commission of Ontario's Research Advisory Board. He has practiced tort and insurance litigation in Toronto, Thunder Bay, and New York.

    Dr Wenjue Knutsen »

    Dr Wenjue Knutsen

    Wenjue Knutsen holds a joint appointment with Queen's School of Business and School of Policy Studies at Queen's University. Dr. Knutsen's research and teaching interests are nonprofit management, organizational theory, public management, and public policy. Her recent work has appeared in peer-reviewed academic journals such as Administration & Society, Nonprofit and Voluntary Sector Quarterly, and Politics &Policy. Currently, Dr. Knutsen is conducting research exploring the hybridity and competing institutional logics of nonprofit organizations. Dr. Knutsen has received funding from SSHRC and the Monieson Center at Queen's School of Business to support her ongoing research activities.

    Dr Karen Rudie »

    Dr Karen Rudie P.Eng.

    Dr. Karen Rudie is a Professor in the Department of Electrical and Computer Engineering at Queen's University. She is also cross-appointed to the School of Computing at Queen's. Karen received her Ph.D. in 1992 from the University of Toronto, in the Systems Control Group of the Department of Electrical Engineering. She was a postdoctoral researcher at the Institute for Mathematics and Its Applications in 1992-93. She has been a visiting professor at the University of Michigan and the Federal University of Santa Catarina (Brazil). Karen's research focuses on discrete-event systems and combines applied mathematics and problem-solving for the kinds of problems that arise in industrial engineering settings, software engineering and the public health arena. Together with graduate students, she is developing mathematical models for emergency response protocols and for biological signaling pathways. Karen is interested in using mathematical modeling and creating software tools both to aid health-care professionals and to help improve the quality of health care in our communities.




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